Vivint celebrates early success of new call center | Business
There was a buzz of excitement in the air on the floor of the Vivint Inc. call center Tuesday afternoon as employees prepared to join the ribbon cutting ceremony. Two months after hiring it's first representatives Vivint celebrated with an official grand opening and open house.
“I'm so grateful I get to work with these people every day,” said Sr. Director of Global Channel Sales, Eric Patrick. The home security and home automation company has already hired just over a hundred people at the Liberty Lake location and they plan to hire a total of 400 to 500 over the next 16 months.
So far the call center has been a huge success, surpassing other, more established centers in sales. Even with the early success of the new center the focus of Tuesday's event was on the people that have been hired to work there.
“The reason we came here is because of people like you,” Senior Manager, Mitch Watkins, said to the crowd of Vivint employees gathered for the ribbon cutting. The managers even turned the floor over to new employee Ben Kaplan, the man behind the center's very first sale. Kaplan was struck by the energy at the first job fair he attended and is enjoying the sense of community and support he finds with his co-workers.
“I feel like I'm doing something really good,” said Kaplan. “I'm very thankful for the opportunity.”
Patrick and Watkins attribute the success of the company and the new location to employees like Kaplan and are excited to hire more people from the area in the coming months.
“It's these guys who have made this place a special place to work already,” said Patrick.
Representatives from the Spokane Valley Chamber of Commerce, Liberty Lake City Council and Greater Spokane Incorporated, who was a pivotal force in bringing Vivint to the area, were on hand to help cut the ribbon. A year after first discussing the idea of bringing the company in city leaders are pleased with the partnership.
“We're fortunate to have you,” said Liberty Lake Mayor Steve Peterson. “We're fortunate to have the jobs.
“This is the type of company we need in our region,” said Robin Toth, VP of Business Development at Greater Spokane Incorporated.
For more information on Vivint and for information on employment at the call center click HERE.